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This store has earned the following certifications.
Our non-stick frying pan is die-cast from Swiss granite rough stone, providing outstanding strength and durability. It’s healthier and easier to use, with a surface that won't wear out even with everyday use. It’s just like a new pot every day.
Our wood-grain handle provides excellent insulation, ensuring a comfortable grip even when cooking. The pot is very easy to clean; simply rinse with water and use a paper towel. Please note that it’s not dishwasher safe.
With an alloy base, this pan heats up quickly and evenly without deformation even after long-term use. The thick base enhances heat distribution. The toughened glass lid retains moisture and is suitable for gas, induction, halogen, and electric cookers.
A red dot on the handle turns pink when the pan heats up. When the color turns white, it's the best time to cook. This ensures proper heating and prevents nutrient loss. This non-stick pan is perfect for sausages, burgers, seafood, vegetables, and pancakes.
If you have any questions or need assistance, please contact us. We offer professional after-sales service and a no-questions-asked guarantee for any refund or replacement.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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